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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

We are looking for explorers. Passionate collaborators, who do not shy away from the unknown, but who are curious.

We promote problem-free, opportunity-rich digital living for everyone. We believe that a free, open, accessible and secure internet contributes to a better world for everyone. Having started as operator of the .nl domain, we've developed into an organisation with wide-ranging social impact, dedicated to keeping the internet open and secure. Will you come and work in the world behind .nl?

About us

  • Our impact

    In line with our mission and vision, we've identified three fields where we can and should have an impact.

    This is how we make an impact

    Read more Our impact

  • Our people

    We've got a team of a hundred-plus people working to connect people and businesses. Read more about our individual departments.

    Meet your colleagues

    Read more Our people

  • History

    Our story goes back to the eighties. Read more about how .nl and SIDN got started.

    Read our history

    Read more History

  • Our mission and vision

    We're good at what we do. Our mission is to promote problem-free, opportunity-rich digital living for everyone.

    See our mission and vision

    Read more Our mission and vision

  • What we do

    We manage the .nl domain. But we do other things as well. Get the full picture here.

    Discover what we do

    Read more What we do

  • Our values

    Learn about the five core values that define who we are.

    More about our core values

    Read more Our values

Meet the team

Watch more video's

Experiences

Are we a good match?

Vacancies

Behind the scenes

Contact

Do you have any questions about our vacancies or about working at SIDN? Feel free to contact me!

Inge Loeff

Corporate recruiter

+31620079900

inge.loeff@sidn.nl

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