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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

.nl Control

With .nl Control, you have extra control over your domain name. No important changes can be made without first being approved by you or your agent.

Is .nl Control for you?

.nl Control is definitely worth considering for anyone with a valuable domain name. And anyone who has a lot to lose in the event of a malicious or mistaken registration change, e.g. people who run webshops. Prevent unauthorised changes to your domain name!

Request more info now!

Explanation video about how .nl Control works

How does .nl Control work?

A .nl Control domain name is assigned special 'Limited' status. That means that we check out every update request. We give you a call and ask you to sign off the change.

Canvas with .nl

What kinds of update are controlled?

  • Changes to registration details:

    • registrant, administrative contact, technical contact, name server

  • Transfers

  • Cancellations

  • Changes to in-zone name server glue records and/or DNSSEC key material (optional).

Downloads

Where can I buy .nl Control?

You can get more information and subscribe to the service through any of the following agents:

Learn more about .nl Control

If you'd like to know more about .nl Control, we will be happy to help:

Support

SIDN Support

Support Assistant

Our lines are open 8:30am to 5pm Dutch time

+31 26 352 55 55

support@sidn.nl

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