I am looking for a domain name registrant. Where can I look it up?
The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.
On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.
I would like to transfer my domain name to another registrar. What is the procedure?
To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.
The details registered about me/my company are incorrect or out of date. How can I get them updated?
To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.
Why is my domain name in quarantine?
When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.
One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.
Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?
Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.
What conditions do I have to meet as a registrar?
Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.
Your domain name's registration is looked after by a registrar, who deals with SIDN for you. You can transfer your domain name to another registrar whenever you like. The timing will depend on any agreements you have made with your registrar – the length of your contract, for example. The procedure for changing your registrar is described below.
First, you need to select a new registrar. When looking around, you may find it useful to refer to our registrar list.
Tip:
Does your domain name have DNSSEC security? If it does, and if you want to keep the extra security, make sure you choose a new registrar that supports DNSSEC and tell your new registrar that you want the protection to remain effective during the transfer.
2. Ask your existing registrar for your transfer token
To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The exact procedure for getting the token differs from one registrar to another, so you need to check with your registrar.
Tip:
Your transfer is likely to go more smoothly if, when asking for your transfer token, you tell your existing registrar the name of your new registrar and the proposed transfer date.
3. Ask your new registrar to arrange the transfer
Next, you need to ask the new registrar to arrange for your domain name to be transferred. Your new registrar will need the token that you have obtained from your old registrar.
4. SIDN confirms the transfer
Your new registrar will arrange the transfer of your domain name with SIDN. Provided that the transfer request is in order, the domain name is immediately transferred. We will then send confirmation to your administrative contact’s registered e-mail address. Both your old registrar and your new registrar receive confirmations as well.
I've asked my registrar for a transfer token, but haven't received it within 5 days. What should I do?
Send a reminder using SIDN's template
SIDN provides a reminder 'template' - an example of a reminder letter, which you can copy and send to your registrar. You can then be sure that your registrar understands what is needed and that the matter is urgent.
Ask your new registrar for help
Your new registrar can contact your existing registrar on your behalf. You will need to show the new registrar that you really are the registrant of the domain name in question. That will mean providing a copy of an identity document (and, if you are acting for a business, a Trade Register extract).
If your new registrar isn't able to get the token either, the new registrar can contact SIDN. We will then make sure that the token is made available.
My registrar has gone out of business. How can I get my transfer token?
SIDN has a special procedure that can be followed if your old registrar has gone out of business. Your new registrar will be able to tell you about this procedure.
