Sometimes, there's a dispute between a registrant and a registrar, and an agreeable solution can't be found. If that happens, your registrar can start a procedure that involves informing us that they no longer want to manage your registration. If you don't do anything, the procedure ends with your domain name's registration being cancelled. Naturally, if your registrar starts the procedure, we'll let you know immediately by e-mail and by post.
Transferring your domain name
If you want to keep your domain name
You need to transfer your domain name to another registrar within thirty days.
What you need to do
You'll need to get in touch with your registrar. You can see who that is by looking up your domain name in the Whois (the search bar on the homepage of sidn.nl).
Ask your registrar to stop the cancellation process.
Alternatively, transfer the domain name to another registrar no later than the date given in our letter and e-mail. To do that, you'll need to ask your current registrar for the transfer token for the domain name.
If they don't give you the token promptly, please let us know.
If you are happy for your domain name to be cancelled
You don't need to do anything. The cancellation will go ahead after thirty days.
If you don't know why the procedure was started
To find out why your domain name was scheduled for cancellation, you'll need to contact your registrar. It's possible that there was an error. Your registrar can stop the cancellation. If you want the cancellation stopped, make sure you ask your registrar to act before the deadline.
Objecting to our procedure
You can object to the decision to cancel your domain name by contacting the Complaints and Appeals Board (C&AB). An objection needs to reach the C&AB within thirty days of us writing to you. For details, visit www.cvkb.nl.