Frequently visited

Frequently asked questions

I am looking for a domain name registrant. Where can I look it up?

The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.
On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.
I would like to transfer my domain name to another registrar. What is the procedure?

To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.
The details registered about me/my company are incorrect or out of date. How can I get them updated?

To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.
Why is my domain name in quarantine?

When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.
One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.
Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.
What conditions do I have to meet as a registrar?

Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Conditions for selling .nl Control services

Version: 1 January 2023

Would you , as a registrar, sell .nl Control? Please read the conditions for selling .nl Control services.

Who do we mean by 'you'?

You're a registrar that registers .nl domain names for registrants.

You're an intermediary between us and the registrant.
- You act on behalf of the registrant.
- All communication between us and the registrant goes through you.
  - Except when we need to get an update authorised. Then we'll contact the registrant direct.

Who do we mean by 'we'?

SIDN BV.

What is .nl Control?

A service that gives registrants extra control over important updates to .nl domain name registrations.

For details of how the service works, see sidn.nl.
- That information is available from the registrars' website as well.
- It forms part of these conditions.

Are we allowed to change .nl Control?

Yes, we're allowed to make changes to the service.

The most recent description of the service published on our website is decisive.

You enable the registrant to read the Conditions for using .nl Control services.

And you make it possible for them to save a copy.
We're allowed to make extra requirements about the way you let registrants read the conditions.
- If we do that, we'll publish the details on our website, sidn.nl.

The registrant sends you the subscription form.

You can download the blank form from our website.
- The special requirements that the registrant has to meet are given there as well.
You check that the registrant has completed the form correctly and in full.
And that they've provided all the documents that need to be submitted with the form.

You can set up .nl Control subscriptions only for domain names that you manage.

What does .nl Control cost?

Details are given in the schedule of fees.

We're allowed to change the fees.

What other rights and obligations apply?

The ones described in the General Terms and Conditions for Registrars.

Unless these conditions say something else.
Articles 10 to 15 of the General Terms and Conditions for Registrars are particularly important.