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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Win a copy of www.wat?! Answers to seventy questions about the internet!

  • Tuesday 12 December 2017

Who's in charge of the internet? Can the internet go wrong? Just two of the seventy questions you've always wanted to ask about the internet. And the answers are in a new book called www.wat? As part of the Week of Media Wisdom, we're giving away ten copies of this great little page-turner. Here's how to be in with a chance of getting your own copy of www.wat?, providing your parents approve.

Win a copy of www.wat?! And find out all about the internet!het boek www.wat?!

You're on the internet almost every day. It's great for homework and for playing games with your friends. It's a big part of your life, so it has to be a good idea to know how it works. Right? Now there's a book that can tell you: www.wat?! 

How to be in with a chance of winning www.wat?

Are you at primary school? Fancy a chance of winning a copy of www.wat? All you have to do is answer the prize question below. Send your answer to communicatie@sidn.nl, along with your name and address and the name of your school. Then we'll know where to send your prize if you win, and which school you'll be wowing with how much you know.

Prize question

question: is everything you can find on the internet true?

 What do you reckon? Is everything on the internet true? Write and tell us!

Picking the winners

On Monday 04 December, all the best answers will go into a draw. If yours is one of the first ten picked out, we'll get in touch. If you're not in the first ten out of the hat, why not ask your parents if you can have a copy? The book can be ordered from vierwindstreken.com and from bookstores, such as bol.com.

Update 27-12-2017: we informed the winners by email.

Prize draw conditions

  • Entrants must be at primary school.

  • Entrants under the age of sixteen need permission from a parent.

  • Only one entry per person can be accepted.

  • Our choice of winners is final and not open to discussion.

  • By entering, you agree that, if you win, SIDN is allowed to use the personal details provided and possibly a photograph without charge for promotional activities associated with the competition and when announcing winners via any medium, including radio, television and the internet.

  • Entitlement to an unclaimed prize lapses one month after the winner has been notified.

  • SIDN personnel are not allowed to enter.

Why is SIDN giving away ten copies of this book?

We are the company behind .nl. We think it's important that young people grow up understanding how to use the internet safely. Knowing how the internet works can help with that. So we've helped to pay for www.wat? to be written and printed. We want you to know what's what, and to pass on what you know to your friends. Happy surfing!