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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

What is digital accessibility? And how does it affect registrars?

Watch the RA's Dutch-language webinar

  • Tuesday 21 February 2023

How do you use the internet if you can't see, can't use a mouse or trackpad, or have concentration problems? Digital accessibility is about enabling everyone to use your website or app. When the European Accessibility Act takes effect in 2025, businesses will be required to make their websites accessible for people with disabilities. Recognising that the new law will inevitably impact the hosting and domain name industry, our Registrars' Association (RA) invited expert Johan Huijkman to explain the ins and outs in a Dutch-language webinar.

Various forms of accessibility

Digital accessibility is a broad concept, covering the provision of access for blind and partially sighted people, the deaf and hard-of-hearing, people with ADHD, and those with mental or motor disabilities. Of course, it's almost impossible to anticipate exactly what kind of disability a would-be website visitor or app user may have. Nevertheless, a website builder can easily do a lot to improve accessibility if they know how.

During the webinar, Johan explained what registrars, hosters and web designers need to do to get themselves and their customers ready for 2025.And what can be done right away to make a website or app easier for people with disabilities to use.

Watch the Dutch-language webinar