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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Webinar for financial professionals: using Simplerinvoicing for e-invoicing

  • Tuesday 10 May 2016

At April's Invoicing Congress, the Dutch Ministry of Economic Affairs announced that, by the end of 2018, all government departments and agencies that procure goods or services must be capable of receiving electronic invoices. In the shorter term, the government will amend its general terms and conditions to require all suppliers to submit e-invoices. Simplerinvoicing will be one of the three e-invoice formats that can be accepted.

For financial professionals, the plans unveiled by the ministry represent a significant development. In the last few years, more and more organisations have started phasing out paper and PDF invoices. Now that the government is switching over, almost every organisation in the Netherlands will be drawn into the migration.

On Wednesday 25 May, from 3pm to 4pm (CEST), Simplerinvoicing is therefore organising a Dutch-language webinar to help companies get started with e-invoicing. Joppe Duindam, Chair of the Board of Simplerinvoicing, will explain all about using Simplerinvoicing to send and receive electronic invoices. How does e-invoicing work? What do you need to do in order to be ready for e-invoicing?

After that, Michiel Henneke, Marketing Manager at Simplerinvoicing, will interview prominent figures from two forward-looking organisations that already use Simplerinvoicing. What prompted them to get started with e-invoicing? How did the implementation go? What's been achieved and what are the advantages? The webinar will conclude with the guests giving tips on e-invoicing and describing their vision of the future.

Enrol for the Simplerinvoicing e-invoicing webinar at OnlineSeminar..

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