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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

We've redesigned our website!

A fresh new design and menu structure

  • Tuesday 22 September 2020

Welcome to the new-look sidn.nl! As you can see, our website has a fresh new design. The menu structure has also been adapted to reflect our mission.

For confidence online

In recent years we have been working with the pay off 'Your world'. Our domain'. Because it didn't fit in well with our ambitions in the field of cybersecurity and online identity, we developed a new pay off: 'For confidence online'. This is in line with the areas of interest and the social role we want to promote.

Key fields in focus

Our mission is to promote problem-free, opportunity-rich digital living for everyone. While our primary role is managing the .nl internet domain, we're also active in the fields of cybersecurity and online identity. We develop products and services that make e-commerce and logins more secure.

CyberSterk now has a place of its own on sidn.nl

CyberSterk is our user-friendly security solution for SMEs. While CyberSterk was under development, we had a separate website for the service. Now that it's a fully fledged product, CyberSterk deserves a proper place on sidn.nl, where it can be showcased in SIDN's house style. That way, we expect more SMEs to see how easy it is to protect their networks and websites with CyberSterk.

Onderneemster op kantoor die gebruik maakt van de alles in een security oplossing CyberSterk.

More emphasis on SIDN Fund

SIDN Fund is an outstanding initiative, through which support is given to projects that make the internet stronger or promote its innovative use. The Fund makes a real contribution to the prosperity and wellbeing of the nation, which we want to highlight properly on our site. SIDN Fund now therefore features in our main navigation menu.

kinderen spelen met een hologram, dit is een prjoct dat het SIDN fonds steunt om de digivaardigheid te bevorderen.

Easy to use

We now have a handy pull-down menu, making it easier to see at a glance what's where on our site. So you can go straight to the product, theme or section you're looking for.

voorbeeld van een uitklapmenu met daarop de keuze voor de producten.

Questions and suggestions

We think the changes we've made will help you find what you want faster. And we hope you'll be inspired by the news and ideas that we share. Got a question? Want to make a suggestion? We'd love to hear from you. Simply drop a line to communicatie@sidn.nl.