Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Visit our stand at the Webwinkel Vakdagen!

  • Friday 19 January 2018

The twelfth edition of the Benelux's biggest and best e-commerce event – the Webwinkel Vakdagen ('Webshop Trade Days') – takes place at the Jaarbeurs in Utrecht on 24 and 25 January. If you're looking for ways to boost the profitability of your on-line activities, you'll find plenty of ideas at the Trade Days.

Win €1,000 of Google AdWords credit

SIDN will be represented at the Trade Days for the third year running. Got a question about your domain name? Looking for a strong .nl domain name that isn't yet taken? Want to know more about preventing scams that abuse your reputation? Drop by our stand and we'll be happy to help! And, while you're there, have a go at our .nl Enterprise Quiz. On each day of the event, we're giving away €1,000 of Google AdWords credit to the winning entrant. What a boost for your webshop or website that could be!

Watch our presentation

On both the 24th and the 25th, SIDN's Marketing Manager Michiel Henneke will be making a presentation on finding, registering and securing your domain name. Because, although every webshop has a domain name, not all give it much attention on a day-to-day basis. Despite the fact that your domain name plays a crucial role in your on-line branding. So how do you find a good one and how do you stop scammers cashing in on your brand? In his presentation, Michiel will explain what makes a good domain name, what rights you have as a registrant and what tools you can use to cut the risk of brand abuse and other malpractices.

Wednesday 24-01, 10:30 to 11:00 a.m. in lecture theatre 1

Thursday 25-01, 11:15 to 11:45 a.m. in lecture theatre 10

 

Register here for free entry to the Webshop Trade Days!