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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Traditional ID documents falling out of favour

New digital ID technologies such as IRMA make traditional documents redundant

  • Wednesday 30 January 2019

28 January was European Privacy Day. In various member states, including the Netherlands, the occasion was marked by the publication of research into public privacy awareness. One of the studies was carried out in the Netherlands by Motivaction. Many people with serous privacy concerns highlighted the practice of asking for proof of identity in the form of a passport scan.

People know their rights

Only a minority (27 per cent) of Dutch respondents said they were very worried about their privacy. A small majority said that they weren't really concerned about their privacy or their on-line security. Interestingly, most people were well aware of their rights under the GDPR, which came in last year.

IRMA wins ISOC.nl Internet Innovation Award 2019 Why would you share more data than you need to?

Traditional ID documents falling out of favour

Despite all the modern alternatives, many organisations still ask new clients and service users to identify themselves using a tangible document. However, that approach is becoming unpopular with an increasingly privacy-aware public.

People want control and a system they can trust

Dissatisfaction is understandable: why rely on a tangible paper document in the digital age? And how do you know what'll be done with a scan of your passport once you've sent it? There's a real demand for an innovative alternative that lets people control their identities. A system they can trust.

Portable solution

And there are alternatives out there. One that fits the bill is an innovative solution called IRMA (I Reveal My Attributes). It's still at an early stage of development, but making rapid progress. The biggest challenge is creating an electronic medium that the user can slip in their pocket while retaining complete control over the associated data.

Sharing only as much data as strictly necessary

IRMA is a solution that ticks all the boxes. It's a trustworthy alternative to a scan of your passport or other document: a way of providing reliable evidence of who you are, without sharing any more data than you really need to.

Recognition

IRMA has been developed by the Privacy by Design Foundation, now SIDN's strategic partner. The technology recently won the ISOC Innovation Award 2019. By backing IRMA and other similar technologies, we're helping to make sure that sending a scan of your passport is soon a thing of the past

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