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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

The.nlyst #20 out now

  • Friday 11 December 2015

In 2008, SIDN made a covenant with the Dutch Ministry of Economic Affairs, in which both sides committed themselves to assuring the continuous availability of the .nl domain. On September 30 this agreement was extended. Read more about it in the new edition of The.nlyst.

Over the seven years since the original agreement, the .nl domain has remained available without interruption and has grown considerably. Much else has changed, however. Registration and resolving remain central to what we do, but our activities nowadays span a much wider range of fields. This edition of The.nlyst reflects the multifaceted, dynamic nature of our organisation and our work.

Abonneren

The.nlyst is SIDN's quarterly magazine for everyone with a professional or personal interest in the .nl domain and the internet. It is distributed free of charge to SIDN's registrars and other stakeholders. Each edition is also made available in digital form on this website. If you would prefer to receive printed copies of the magazine by post, please e-mail your name, address and profession to communicatie@sidn.nl. We will then add you to the mailing list for future editions.