Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

The best domain name for your business

  • Thursday 12 November 2015

The Chamber of Commerce Start-up Day takes place at eight venues around the Netherlands on 7 November. SIDN will be present at the Arnhem event. Information leaflets and a copy of SIDN's presentation can be downloaded using the link at the bottom of this page.

Online ondernemen desk

Get advice on domain names

We would love to see you at ‘The best domain name for your business’ – a presentation by Michiel Henneke, SIDN's Marketing Manager. Michiel will deliver the presentation twice – first between 11:45 and 12:30 and again between 14:15 and 15:00. You can also meet SIDN at the Information Market. Sebastiaan Assink and Jennifer Mollema will be there all day to answer your questions about domain names and doing business on line.

A warm welcome awaits you in Arnhem's Gelredome and we hope you can come along. However, if other commitments keep you away or you'd like to go through our material at a quiet moment, you can download the presentation and information about domain names using the link at the bottom of the page.

SME Service Desk

For further information about e-commerce and domain names, check out the e-commerce desk powered by SIDN.