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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Standing together for everyone's right to control their own personal data

SIDN joins MyData

  • Thursday 17 February 2022

Everyone should be able to control their own personal data. SIDN sees that as an important right, worth standing up for. So we've joined MyData, a community that works to promote personal data self-determination. We share that objective, which we pursue with the IRMA app, for example.

Logo MyData
https://mydata.org/
MyData

MyData

MyData's mission is to empower people by improving their right to personal data self-determination. The international MyData community, MyData Global, has about a hundred organisational members and four hundred individual members, all working on the ethical use of personal data. Their goal is a fair digital society, where the sharing of personal data is based on trust and a balanced relationship between individuals and organisations.

IRMA app

Like MyData, SIDN believes that people should be able to decide what happens to their personal data. That's why we're developing the IRMA app. The app puts you in control of your personal data, so that you know what information you're sharing with whom. It's the secure and privacy-friendly way to manage your data.

IRMA app at your phone

Added value of MyData

Joining MyData means we can exchange knowledge and make contact with other organisations and people that share our ethical principles. At the same time, our membership underscores the importance of personal data self-determination.

IRMA's value to the MyData community

IRMA lets you log in and identify yourself in an easy, secure and privacy-friendly way. And, because it's an open-source solution, the MyData community can make use of it. For more about IRMA, see: • IRMA for service users • IRMA for online service providers