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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN's EPP key relay wins Internet Innovation Award 2014!

  • Thursday 6 November 2014

EPP key relay, the secure domain name transfer process for DNSSEC-protected domain names, has won the Internet Innovation Award 2014. Antoin Verschuren, SIDN's Technical Advisor, received the prize on behalf of the team. The award is wonderful recognition for a vital contribution, which enables DNSSEC domain names to be transferred without any interruption of protection, thus improving internet functionality and use. An achievement to be proud of!

Internet Innovation Award 2014

This was the first year of the Internet Innovation Award, which was introduced to give innovative and eye-catching internet-related initiatives the recognition they deserve. The jury chose EPP key relay from a list of ten nominated innovations, because of its importance for internet security.

EPP key relay: the secure transfer process for DNSSEC-protected domain names

A team of technical experts has been working to standardise a secure domain name transfer protocol for DNSSEC. The result is the Extensible Provisioning Protocol (EPP) key relay. In EPP key relay, the registry plays a pivotal role. DNSSEC key material is communicated from the receiving DNS operator to the releasing DNS operator via the registry, meaning that the transfer can be fully secured. Read more about EPP Keyrelay in the whitepaper.

ISOC

The Internet Society is an independent, international, non-profit organisation with a pioneering global role in the field of internet-related standards, education and governance. ISOC.nl is its Dutch division. More information is available on ISOC.nl

EPP keyrelay, het beveiligde verhuisproces voor DNSSEC-domeinnamen, wint de Internet Innovatie Award 2014.ver EPP keyrelay in de whitepaper, geschreven door Antoin Verschuren.

ISOC

Internet Society is een onafhankelijke internationale not-for-profit organisatie met een voortrekkersrol op het gebied van internet gerelateerde standaarden, onderwijs en beleidsvorming wereldwijd. ISOC.nl is de Nederlandse afdeling. Meer informatie leest u op ISOC.nl