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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN Fund will continue its work

Following detailed evaluation, SIDN has decided that SIDN Fund will continue its work in the coming years. SIDN Fund is an independent foundation that SIDN set up a few years ago to promote prosperity and wellbeing in the Netherlands by supporting initiatives that boost the internet's social and economic value to the nation. Having started work in spring 2015, SIDN Fund has already made grants to nearly 150 innovative projects that are helping everyone by making the internet stronger.

A strong internet sector is the basis for innovation in the Netherlands

According to SIDN, the evaluation shows that the Fund is making a good job of fulfilling its mission and realising its objectives. By doing so, the Fund is contributing to SIDN's aim of delivering added value for the internet community and thus the general good. "After all, a strong internet sector is the basis for innovation in the Netherlands and for increasing the prosperity and welfare of the nation," added Roelof Meijer.

Greater focus on the further development of sustainable projects with impact

The decision that SIDN Fund will continue means that support will be available to numerous innovative projects that make the internet stronger, reinforce the knowledge and skills of internet users, and promote creative and innovative use of the net. "When making grants, we'll be focusing even more on the further development of sustainable projects with impact," emphasised Valerie Frissen, CEO of SIDN Fund. "That'll be achieved through guidance and coaching and by putting project managers in touch with appropriate experts, financiers and other foundations in our network. We're also committed to getting .nl registrars more involved with the Fund. Last but not least, we'll be putting time and energy into telling the world about all the incredible things that 'our' projects have achieved and in the process emphasising what the Fund is all about: a strong, open and free internet for all."

Want to know more?

The evaluation's key findings are summarised in a (Dutch) report entitled Evaluatie – 3 jaar SIDN fonds ('Evaluation – Three years of SIDN Fund').

Article by:

Marnie van Duijnhoven, communication manager and spokesman

Marnie van Duijnhoven

Communication Manager / Spokesman