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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN BrandGuard: Domain Name Surveillance Service gets a new name

Service upgraded with extra functionality and redesigned web interface

  • Wednesday 17 November 2021

Our Domain Name Surveillance Service, or DBS for short, has been around since 2012. In those nine years, the DBS has evolved, creating a mismatch between the name and the service, especially the web service. So, on 17 November, we're holding a Meetup for users, at which a new name will be unveiled: SIDN BrandGuard. DBS Feed will become known as SIDN Feed.

Background

We're expanding our brand protection services considerably. Earlier this year, we introduced a legal support service. And, starting in 2022, we'll be reporting not only lookalike domain registrations, but also significant online content and third-party logo use. In other words, the package is becoming much more extensive than a Domain Name Surveillance Service.

What's changing?

We're not changing our conditions of use or our product conditions. But an upgraded web application will be rolled out to coincide with the name change. It'll feature a user-friendly interface, where search results can be filtered by risk level, with risk estimates based on how each domain name is used and what content is linked to it. In 2022, filtering will be further enhanced to take account of suspected logo abuse.

Online brand protection market is growing fast

Our brand protection service has been very successful. And the aim is to continue that success under the new name. SIDN BrandGuard already protects more than three hundred leading Dutch brands and trading names. The service addresses the growing demand for systems capable of defending brand owners against cyberthreats. And that demand is likely to continue growing in the years ahead -- as explained in our (Dutch) whitepaper based on a survey of sixty-plus top brands.

Want to know more?

Want to learn more about SIDN BrandGuard? Check out the product page on our website or get in touch with our Domain Name Monitoring Specialist Peter Rotgans by calling +31 630 251564 or mailing peter.rotgans@sidn.nl.