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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

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  • SIDN Annual Report 2022: Working stage front and behind the scenes for a stable .nl and opportunity-rich digital living

SIDN Annual Report 2022: Working stage front and behind the scenes for a stable .nl and opportunity-rich digital living

Our annual report for 2022 is now available

  • Thursday 13 April 2023

At SIDN, we take our responsibility for a stable and secure .nl domain very seriously. Allied with our conviction that a free, open, accessible, diverse and secure internet contributes to a better world for everyone, that sense of responsibility underpins all that we do. Some of our activities are nevertheless more conspicuous than others. A comprehensive picture of our year's work is therefore presented in our Annual Report for 2022.

Highlights of 2022

The PDF-format report tells the full story of the year at SIDN. If you prefer a briefer summary, check out our 2022 timeline. It's a concise résumé of all the year's key events, including the publication of 'The State of .nl', the addition of logo detection functionality to SIDN BrandGuard, and the renewal of our covenant with the Dutch government's economics ministry. It's well worth a look.

> To the Annual Report website

It's impact that matters

In line with our mission and vision, we target impact in 3 fields: economic growth, internet security and stability, and digital inclusion. We continued investing time, money and energy to maximise our impact in those fields last year. The direct impact of our work for the .nl domain was backed up by indirect impact achieved through SIDN Labs' research work, SIDN Fund's support for valuable initiatives, our development of new services, and our involvement in and support for numerous organisations helping to make the internet better. Everything we achieved is celebrated on our dedicated impact website.

> Go to the website