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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN Annual Report 2021: Why a strong internet matters

Our annual report for 2021 is now available

  • Thursday 14 April 2022

We're pleased to present our annual report for 2021. The report looks back on a year when the pandemic continued to dominate events. A year when society's dependence on the internet grew even stronger. Making a trustworthy digital landscape with an open, accessible and secure internet more important than ever. Our annual report describes how we contributed to that goal in 2021. Our journey towards problem-free, opportunity-rich digital living for everyone started thirty-five years ago, when Piet Beertema applied to create the .nl domain. In 2021, we celebrated not only our national domain's thirty-fifth anniversary, but SIDN's twenty-fifth and SIDN Labs' tenth.

Highlights of 2021

Background in SIDN house style colors with the text Annual Report 2021 - 35 years of .nl - 25 years of SIDN
https://jaarverslag.sidn.nl/jaarverslag/en/2021

We'd love you to read our annual report in full. It's worth a good look! ;)

But we've also summed up the highlights of 2021 in a timeline, culminating in the king's virtual visit – the crowning moment of our jubilee year.

> Got to the timeline

It's impact that matters

In line with our mission and vision, we target impact in three fields: economic growth, internet security and stability, and digital inclusion. We continued investing time, money and energy to maximise our impact in those fields last year. The direct impact of our work for the .nl domain was backed up by indirect impact achieved through SIDN Labs' research work, SIDN Fund's support for valuable initiatives, our development of new services, and our involvement in and support for numerous organisations helping to make the internet better. Everything we achieved is celebrated on our dedicated impact website.

> Go to the website