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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN Annual Report 2019: we made great strides in the development of new services

Full story now online in our annual report

  • Tuesday 28 April 2020

We have today published our annual report for 2019. The report looks back at a year when the .nl domain continued growing towards the six-million mark and we made great strides in the development of new services. Services that help us realise our mission of promoting problem-free, opportunity-rich digital living. Full details are given in the annual report, which describes 2019 in relation to our three strategic goals.

Highlights of 2019

We've selected the highlights of last year and presented them in a timeline, giving an easy overview of key events. For the full backstory, please download the complete annual report from the website. Our financial statement is of course included in the report.

> See the timeline

Input from our stakeholders

Our report includes contributions from various stakeholders. They describe their involvement with SIDN and the importance of our work for the community. Wido Potters explains how valuable support from SIDN Fund has been to AbuseIO, for example. And Erwin Janssen recalls the TLS research he did as a student intern at SIDN Labs.

> Go to the annual report

https://jaarverslag.sidn.nl/jaarverslag2019/pdf/SIDN_Annual_Report_2019.pdf

Your world. Our impact.

In line with our mission and vision, we target impact in three fields: economic growth, internet security and stability, and digital inclusion. We continued working hard to maximise our impact in those fields last year. And we've got a special website celebrating everything that was achieved.

> Go to the website