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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SIDN Annual Report 2018: vigorously pursuing our mission

Read our online annual report

  • Tuesday 16 July 2019

We have today published our annual report for 2018. Throughout the year, we continued to vigorously pursue our mission: connecting people and organisations to promote safe and convenient digital living. The theme that linked all the year's activities was further increasing added value for the Netherlands: our impact on the nation's economy and society. Our contribution took various forms in 2018, which are described in our annual report. 

Input from our stakeholders 

As well as all the information you would expect to find in an annual report, this year's publication includes contributions from various stakeholders. They describe their involvement with SIDN and the importance of our work for the community. Aiko Pras from the University of Twente talks about collaboration with SIDN Labs in the field of 'future internets', for example. And our System Manager Coen van Loon recalls what it was like becoming SIDN's hundredth employee. Go to the annual report. 

Your world. Our impact. 

Back in 2017, on the basis of our mission and vision, we identified three fields where we can and should have an impact: economic growth, internet security and stability, and digital inclusion. We continued working hard to maximise our impact in those fields last year. And there's now a special website celebrating everything that was achieved. Go to the website. 

SIDN Fund 

SIDN Fund was set up in 2014 to help us increase the added value that we deliver. Through the Fund, we seek to play our part in reinforcing the internet's value to the community and the economy. Details of the results achieved are given in the Fund's own annual report (in Dutch only).   Go to the SIDN Fund annual report.