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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

SETAR and SIDN sign cooperation agreement on .aw, the top-level domain for Aruba

  • Saturday 1 November 2014

SETAR, the local telecom operator and registry for Aruba's country-code domain .aw, has signed a cooperation agreement with SIDN (the Foundation for Internet Domain Registration in the Netherlands). Under the agreement, SIDN will provide registry services for .aw.

SETAR will use SIDN's systems for registering .aw domain names and for administering the .aw domain. The agreement is for an initial period of five years. From 1 March, SIDN will make a new registration system available, plus related systems such as a Whois and an extension to SETAR's DNS infrastructure. In addition, all existing .aw domain names have been migrated to the new system. A fresh .aw zone file will be generated and published on the upgraded DNS infrastructure every two hours by the SIDN-operated registration system.Although the arrival of new gTLDs (generic top-level domains) means that the number of registry service providers seeking to administer new domains is growing all the time, careful consideration led SETAR to choose SIDN as its partner for the professionalisation of .aw. SIDN has administered the .nl domain for more than fifteen years and has consequently built up a great deal of expertise in the field of domain names. SIDN is also widely recognised as one of the most secure and reliable registries in the world.

SETAR

SETAR is Aruba's telecommunications sector pioneer and leader. As the national telecoms company, SETAR strives to use innovative technology to constantly introduce the latest products and services to Aruba, and to provide customers with the best possible value for money. SETAR provides telephony, internet and GSM services, and administers Aruba's country-code domain, .aw. The .aw domain has been active since 1995 and demand for domain names using the extension has increased in recent years. SETAR is a wholly Aruban company, dedicated to ensuring that local people and visitors always have access to the communications services they need.

SIDN

SIDN is responsible for the functional stability and development of the .nl internet domain. There are now more than five million registered .nl domain names and SIDN handles more than a billion search queries every day. SIDN is well respected in the fields of governance and administration, where it operates as an expert partner on technical, legal and policy matters relating to domain names and the domain name infrastructure. From that basis, SIDN is also closely involved with various wider community initiatives, with the emphasis on increasing the security, reliability, openness and accessibility of the internet. Because the internet plays an increasingly important role in the economy and society, SIDN supports various local and international initiatives, through which government, the business community and the scientific community work together to achieve innovation.