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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Security means opportunity on the youth market

Internet safety is a strong selling point

Today's young people are tomorrow's decision-makers. The wisdom of that old saying is recognised by many manufacturers and service providers, for whom young people form an important target group. And such companies would do well to make cybersecurity a distinctive selling point, according to a GfK survey of trends in online security & e-identity undertaken for SIDN and Connectis.

Smart devices on the rise

Most businesses don't see cybercrime as a threat

More and more goods and services are making use of the internet. Sometimes to enable ancillary processes, as with a grocery shopping app. Increasingly, though, internet functionality is integral to the product or service itself. That's the case with smart lights and thermostats, for example. Built-in internet functionality is great, of course. But also a source of risk, because an internet connection is a gateway for outside interference. Our survey showed that young people (under-24s) and older people (over-65s) are most aware of such risks. More than 75 per cent of people in those age groups said that the rise of smart devices made the internet less secure.

Suppliers have full responsibility for security

Despite similar awareness levels, young people and older people view security risks in very different ways. Older people regard security as their own responsibility, and are more likely to act accordingly. By contrast, the young think that companies and the government should protect them. For example, more than 40 per cent of young people believe that the security of an internet-enabled device is the responsibility of the supplier alone. In all other age groups, the percentage taking that view was lower.

Opportunities

From our research, it's clear that a commercial opportunity exists. For the great majority of young people, security is a factor in purchasing decisions, albeit rarely the decisive factor. And respect for privacy is seen as part and parcel of the supplier's security responsibilities.

Make security a selling point

Our findings are backed up by the results of other research into online security and consumer behaviour. Time and again, studies carried out around the world have shown that, for the young, online security is more than a hygiene factor. Any enterprise looking to win this group's approval should therefore make security a selling point. Tell consumers what you're doing to make your products and services secure!

Be good and tell it

Don't dismiss online security lightly as irrelevant to your organisation. As the experts we consulted said, nowadays every business is an IT business. And, with the rise of the IoT, more and more are internet businesses. Although the best approach will vary from one company to another, the message is clear: be good and tell it!

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Article by:

Michiel Henneke

Michiel Henneke

Marketing Manager