Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Registrars give SIDN Academy 8.5 out of 10

  • Tuesday 25 September 2018

SIDN Academy has held its first sessions. On three days in August and September, more than seventy-five registrars came to VRIJ in Culemborg to learn all the ins and outs of e-mail security standards. Delivered by DMARC Advisor, the sessions catered for a real need within the registrar community. That was reflected in the high satisfaction score given by participants: 8.5 out of 10.

Risks associated with insecure mail often overlooked

E-mail security was an obvious subject to tackle, since it doesn't always receive the attention it should. When people think about on-line security, it's usually websites that spring to mind – visible parts of the internet. Mail is often overlooked, or people think "we've got spam filters to take care of that". Which is a shame, because there's plenty that companies, hosting service providers and ISPs can do to make e-mail more secure by adopting open standards such as SPF, DKIM and DMARC. 

Work and play

The workshop was divided into a theory session in the morning and a practical in the afternoon. During the practical, participants got to work with their own data. What they had learnt was therefore immediately applied to their own environments. Activities involved publishing a DMARC record, so that recipients would be able to look up information about the e-mail traffic from their domains. By way of relaxation at the end of a long day, participants had the opportunity to try their hand at archery before enjoying dinner with the group.

New concept 

SIDN Academy is a new concept that we've developed with the aim of helping to make the .nl domain stronger and more secure. The Academy keeps registrars abreast of the latest developments in the field of internet standards. E-mail security standards have been a hot topic for a while. And registrars that use the standards can now qualify for incentive payments through the Registrar Scorecard.

Follow up

We intend to run more SIDN Academy sessions in the future. With that aim in mind, participants were asked to suggest topics. Workshops on IPv6 and DNSSEC came out as the most popular proposals. The importance of making workshops accessible for people from less technical backgrounds was also stressed.