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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Register now for SIDN Inspire!

A livestream event on Thursday 26 November 3:30 – 5:30pm

Impression of the Industrial Studios in Arnhem
  • Monday 16 November 2020

Today, Thursday 26 November, we're holding the first edition of SIDN Inspire from 3:30 to 5:30pm, Dutch time. This exciting new event will be livestreamed from Industrial Studios, Arnhem. (The event will be in Dutch.) To late to register? Or making a last minute desicion? No problem! Check SIDN Inspire live from 15:30 hrs

In conversation with four experts

Chris van 't Hof and Roelof Meijer will be talking to cybersecurity expert Jaya Baloo, Dutch Enterprise Foundation co-founder en Vice-chair Mirjam Bink, journalist and economist Mathijs Bouman and trendwatcher Farid Tabarki. The event is due to last for two hours.

In a varied show, Chris, Roelof and guests will consider how the current situation is affecting our economy, digital infrastructure, hosting and cybersecurity. They'll also be looking ahead. What does the future have in store? What are the implications for the internet, hosting and cybersecurity industry? And what opportunities will there be for the Dutch business community?

Input from the business world

During SIDN Inspire, we'll be hearing not only from the four experts, but also from a variety of businesspeople. Openprovider's Karel Hoeben will be describing how the last few months have been on the hosting and domain name market, for example.

Screenshot video of Karel Hoeben for SIDN Inspire 2020

Karel Hoeben, Managing Director of Openprovider: "Our initial experience is that the crisis is having a big impact"

Register now!

For full details of the programme and speakers, visit the (Dutch) SIDN Inspire event website, where you can also register for the livestream.