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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Register now for ID-Next '21 'Identity Matters'

The number-one digital identities event

  • Tuesday 14 September 2021

As society gradually reopens, and some activities move back from the virtual world to the physical world, a reliable digital identity remains as important as ever. Important for privacy, social inclusivity, security, transactional trust and, crucially, for exciting new services. Against that backdrop, the title of ID-Next '21 is 'Identity Matters'. As that banner suggests, the event aims to underscore the significance of digital identity issues, and explain how we're getting to grips with them. Everyone is invited to come along to ID-Next '21, contribute to the debate, and share their views on digital identities and all the related challenges and questions.

Identity Matters!

This year's ID-Next event takes places at De Fabrique in Utrecht on 11 and 12 October. A compelling programme has been developed around the central theme of 'Identity Matters!', designed to bring you up to speed with all the latest developments. The ID-Next-event is Europe's leading, independent, interdisciplinary conference on digital identities. Experts, innovators and lead players from all around the world will be meeting to discuss pertinent issues linked to trust frameworks, blockchain, internet security, safety, mobility and privacy, and evolution of the digital IDs that will underpin future developments. Check the Annual IDnext Program.

Register now!

The programme is a mix of practical demonstrations, presentations, panel discussions and 'un-conference' sessions about the key challenges, visions and strategies. If your company, organisation or governmental body is involved in digital ID policies, security, systems or processes, ID-Next '21 is an event you won't want to miss. IDnext is organising the event in close collaboration with SIDN. The two organisations are pooling resources, knowledge and information to create an exceptional, independent, two-day conference. Registrations are now open!