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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Register for the State of the Internet 2022

A Dutch-language event at OBA Theatre, Amsterdam, on 31 March

Nani Jansen Reventlow, Dutch human rights lawyer and speaker at the State of the Internet 2022 (Photo: Tetsuro Miyazaki, edited by Waag).
  • Tuesday 22 March 2022

From 4pm to 6pm on Thursday 31 March 2022, Waag will be welcoming virtual and in-person guests to the fourth annual State of the Internet event. During the 2022 event, Waag, SIDN, SIDN Fund, De Groene Amsterdammer, CTO Amsterdam and Amsterdam Public Library (OBA) will be gauging the current status of the internet. This year's speaker will be Nani Jansen Reventlow, a human rights lawyer specialising in strategic action at the interface between human rights, social justice and technology.

Are the internet's idsteals still intact?

In its early days, the internet was characterised by the grand ideal of a new, open, free world where everyone was equal. However, much has changed in the intervening years. Big Tech is the focus of growing criticism. Having long operated under murky terms and conditions, and using opaque algorithms, social media and online services have been embroiled in one scandal after another. Facebook and Instagram's parent company Meta, Google and others have come under fire for failing to clarify how they gather user data, and for driving polarisation. A wide range of problems exist, with implications for major issues such as privacy, autonomy, propaganda and platformisation. The more humane and fair 'community' we envisaged in the early 1990s now seems like an impossible dream. Instead, we find ourselves grappling with discriminatory algorithms, data breaches, conspiracy theories and threats. The coalition agreement underpinning the new Dutch government stresses the importance of a public media domain that is a recognisable, independent and trustworthy source of information. Waag's activities include the PublicSpaces research project, which is concerned with a secure digital public space and how it can be realised.

How do we create an open, fair and inclusive internet?

The question remains: how do we create an open, fair and inclusive internet? And what needs to be done to bring about a transition from the established, opaque social media to something better? It's time for a reboot. The State of the Internet 2022 will therefore launch Operatie Opnieuw Opstarten ('Operation Restart').

More information and registration

The State of the Internet 2022 is organised by Waag, De Groene Amsterdammer, SIDN, SIDN Fund, CTO Amsterdam and the Amsterdam Public Library. It takes place from 4pm to 6pm (Dutch time) on Thursday 31 March, in the Theatre Hall of the Amsterdam Public Library (OBA Oosterdok). In-person attendance is free and virtual attendance will also be possible. For more information and to register for this Dutch-language event, see the State of the Internet 2022 event page.

(Photo: Tetsuro Miyazaki, editing: Waag)