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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Register for the State of the Internet 2020

Register for the State of the Internet 2020

  • Friday 24 January 2020

From 3pm to 5pm on 27 February 2020, Waag is hosting the second annual State of the Internet event at the OBA Theatre in Amsterdam. Jaap-Henk Hoepman, associate professor at Radboud University Nijmegen and privacy-by-design expert, will link up with Dutch Green-Left parliamentarian Kathalijne Buitenweg to consider the issue of digital identities: Who defines, manages and protects my online identity? SIDN is co-organising the event.

Who defines, manages and protects my online identity?

This year looks like being a crucial one for digital identities. Our ability to define and redefine our identities has major implications for our democratic and sovereign future. Will we have to use our Facebook or Google accounts to log in everywhere, or will we be able to decide for ourselves what data we share? In other words, how can we secure and retain control over the identities we use online?

Challenges to secure and democratic digital identities

Keynote speaker at this year's State of the Internet event will be Jaap-Henk Hoepman, an associate professor at Radboud University Nijmegen and expert in privacy by design, who also works in IT law at the University of Groningen's Faculty of Law. Hoepman's multidisciplinary background means he is uniquely placed to assess the current status of the internet and analyse the challenges associated with designing and managing secure and democratic digital identities.

Political implications

Green-Left parliamentarian Kathalijne Buitenweg will respond to Hoepman's address and kick off a panel debate, in which the points raised and their political implications will be explored further. The other panel members will be announced shortly.

More information and registration

Waag is organising the State of the Internet with a number of partners, including OBA and SIDN. The venue is the OBA Theatre, Amsterdam. For more information and to register for this Dutch-language event, see the State of the Internet event page.