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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Not one, not two, not three, but four CENTR awards!

  • Thursday 31 October 2019

On 8 October, the fourth CENTR Awards Ceremony was held in Brussels. CENTR -- the umbrella organisation for domain registries, which celebrated its twentieth 'birthday' this year -- makes the awards every two years. The aim is to recognise people, projects and registries that make a real difference to our industry. SIDN was nominated for multiple award categories. And we're proud to report that we secured no fewer than four CENTR Awards.

CENTR Innovation Award for Security Maturity Model

Along with our partners DENIC, nic.at, SWITCH and DNS Belgium, we received the Innovation Award for the CENTR Security Maturity Model. Security is very important for the domain name industry. The model was therefore developed to provide registries with a clear picture of their security status, relative to a range of defined benchmarks. A registry completes a self-assessment scorecard, yielding an evaluation of its strengths and weaknesses as a springboard to further improvement.

SIDN's CEO Roelof Meijer receives the 2019 CENTR Member Award from CENTR Board member Jörg Schweiger.

2019 CENTR Member Award

Our second accolade was the 2019 CENTR Member Award in recognition of all our input and contributions to CENTR over the last two years. For example, we chair or vice-chair several working groups, we have representatives on the Board and taskforces, we consistently respond to surveys and mailings, we host meetings and we organise the CENTR Jamboree. "CENTR is fortunate enough to have a very active membership. But SIDN has distinguished itself over the last two years as a registry willing to make a huge contribution," said CENTR. It's very satisfying to know that our work for the CENTR community is so appreciated.

Working Group Champion

Working Group Champion awards are made to people who, over the last two years, have played exceptional roles in the CENTR community. Our Marketing Manager Michiel Henneke was one of this year's recipients, in recognition of all he does for the Marketing Working group. Maarten Simon, our Legal and Policy Advisor, took home an award as well, for his unflagging commitment to the Legal Working Group.

CENTR

The organisation behind the awards is CENTR, an association of predominantly European country-code domains (ccTLDs). This year was the fourth edition of the award ceremony. The scheme was set up to encourage registries to aspire to high quality standards and to develop the best possible applications. As well as providing a discussion platform for ccTLD registries, CENTR acts as a medium for communication with the organisations involved in development of the internet, including ICANN.

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