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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

New version of SPIN available for CPE developers

Open-source building block for securing smart homes

  • Thursday 14 February 2019

The new beta version of SPIN is now available for developers of Customer-Premises Equipment (CPE). SPIN is short for Security and Privacy for In-home Networks. It's an open-source building block that suppliers of routers, modems and other CPE devices can use to protect their customers' smart homes against abuse. Full details of SPIN are available on the new website spin4home.nl. UPDATE 2022: https://spin.sidnlabs.nl/nl//

User benefits

Github - SPIN Documenten SPIN (technisch) SPIN4home.nl

For the user, SPIN offers:

  • Details of the sites (services) that their smart home devices are communicating with

  • Easy management of device communications with user-friendly permission controls

  • Reassurance that in-home equipment can't easily be hijacked for DDoS attacks and other forms of abuse

  • Increased internet stability achieved by temporarily blocking devices involved in DDoS attacks

Wanted: developers for co-creation 

SIDN wants to continue refining SPIN in partnership with the developer community. We're therefore looking for CPE developers interested in contributing to internet security by becoming SPIN co-creators. If the idea appeals, Ad Bresser would love to hear from you. Links to SPIN's open-source code and documentation are provided on spin4home.nl. There's a SPIN API, and the activity detected by SPIN can also be visualised using a GUI for end users.

Towards a full-featured product

SPIN has been developed over the last two years by SIDN's research team, SIDN Labs. Our ambition for SPIN is to proactively protect the DNS and the internet against attacks, while also enhancing users' IoT-related security and privacy. To realise that ambition, we want to make SPIN a full-featured product suitable for use in home networks around the world. SIDN offers SPIN on an open-source basis, because we believe that's the best way to boost the security of fixed broadband connections worldwide.

Want to know more about SPIN?

Visit the SPIN software page for extensive information about downloading and using the SPIN software. The source code itself is available from GitHub. Developers are warmly invited to get involved in SPIN's further development. If you're interested, let us know via the SPIN co-creation page. UPDATE: https://spin.sidnlabs.nl/en//

Contact

We'd love to hear from developers and other CPE stakeholders interested in helping to make home networks and home IoT devices more secure. Drop a line to Ad Bresser at spin4home@sidn.nl