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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

New series of 'When I grow up'

With support from SIDN

  • Friday 11 October 2019

What do you want to be when you grow up? It's a question that children are often asked. In the Dutch TV programme Later als ik groot ben ('When I grow up'), Jochem van Gelder looks at children who know exactly what they want to do in adult life. A new twelve-part series of the programme starts on RTL4 on Saturday 12 October. SIDN is sponsoring When I grow up, which will underline the importance of digital skills for children.

ICT and digital skills matter in all lines of work

Each episode profiles a young person nearing the end of primary school, having a go at their dream job. They include Luana, who wants to be a teacher, and Chloe, who dreams of developing medicines. The programme makers point out the importance of information technology in each of the professions. Because, no matter what line of work you choose, ICT knowledge and digital skills are going to help you do your job.

Watch every episode!

From 12 October, people with access to Dutch TV can catch When I grow up at 5pm Dutch time on RTL4. Each episode will also be made available on Youtube: When I grow up. Happy viewing!

Image of Jochem van Gelder with the title of the TV program 'Later als ik groot ben' that he presents