Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meet SIDN at the webshop event in Utrecht

  • Wednesday 13 January 2016

Choosing a good, commercial domain name for your webshop is just as important as choosing the right name for the business itself. And once you have a thriving webshop, it's vital to protect your on-line brand. SIDN will therefore be giving advice about domain names and about doing business on line at the Webshopvakdagen ('Webshop Trade Days'). This year's edition of the annual event takes place on 20 and 21 January at Utrecht's Jaarbeurs exhibition centre. Attendance is free, so why not register now?

Secure, trusted, commercial: the best extension for your webshop is .nl

What's the best domain name for your webshop? How does your domain name affect the image of your webshop? What's the right extension to use? How can you quickly check whether a domain name is still available? What can you do if the domain name you've thought of is already taken? How can you protect your brand and your on-line reputation? If you're looking for answers, just visit our stand at the Webshopvakdagen, and we'll be happy to help.

Win one of three Google Chromecasts!

When you visit our stand, you can run a free DNS check on an existing domain name and go into the draw to win one of three Google Chromecast devices that we are giving away each day. A DNS check involves verifying a domain name's DNS configuration and testing whether the set-up conforms to the applicable internet standards and best practices.

Register now!

If you have any questions about domain names or on-line brand protection, drop by the SIDN stand (B25) at the Webshopvakdagen in Utrecht's Jaarbeurs on 20 or 21 January. The show is the place to be for meeting the movers and shakers and getting inspiration from top speakers from the world of e-commerce. Pre-register now to attend for free.