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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meet SIDN at the Chamber of Commerce Start-up Day in Arnhem

  • Friday 23 October 2015

Going into business often starts with a bright idea for a product or service. An idea that you naturally want to formalise as soon as possible by registering your business with the Chamber of Commerce. And, when setting up your new business, choosing the right domain name is just as important as coming up with a good name for the business itself. SIDN will be giving advice about domain names and online enterprise at the Start-up Day on 7 November in Arnhem. So why not come along?

 

Choosing the right domain name for your business

What makes one domain name better than the next? How does your domain name shape the image of your business? What's the best extension to use: .nl or .com? How can you quickly find out whether a domain name you're thinking of is actually available? Once you've made up your mind, how do you secure your preferred domain name? What if you really want a particular domain name, but someone else has already registered it? Those are just some of the questions that SIDN's Marketing Manager Michiel Henneke will be answering during his presentation 'The Best Domain Name for Your Business' at the Chamber of Commerce Start-up Day in Arnhem.

Visit our stand at the Start-up Day

You can also meet SIDN on the information market. Sebastiaan Assink and Jennifer Mollema will be there from 10am to 4pm to tell you more about the importance of a good domain name for your business. So, if you have any questions about domain names and on-line enterprise, simply drop by and ask.

Start-up Day registration

Thinking of starting your own business? Have any questions about domain names? Then come along to the Chamber of Commerce Start-up Day on Saturday 7 November in Arnhem's Gelredome. Presentations, an information market and the opportunity to network with other entrepreneurs will put you on the right track to getting your business off the ground. Register for the Start-up Day now.