Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meet SIDN and learn about IRMA at the e-Identity Congress

16 March at the Beurs van Berlage in Amsterdam

Logo e-Identity Congress
  • Monday 20 February 2023

Both for public and private-sector organisations and for consumers, electronic identification is a key feature of the way the digital landscape is developing. In many sectors where paper-based identification was taken for granted not so long ago, electronic identification is now firmly established as the norm. What implications does the European Digital Identity Wallet have for the Netherlands? Is self-sovereign identity the solution? What do the latest developments in electronic identification mean for the privacy and digital security of individual citizens? And how are various sectors adapting to this technological sea change?

The eighth e-Identity Congress is a Dutch-language event that brings together stakeholders and end users of electronic identity solutions. We'll be at the congress to promote IRMA with a workshop and an information stand.

Workshop: how an electronic identity wallet can benefit your organisation

On 16 March, SIDN's Online Identity Business Developers Bob Kronenburg and Peter Eikelboom will deliver a Dutch-language workshop setting out how an electronic identity wallet can benefit your organisation. There will be 2 editions of the workshop, the first from 11:30 to 12:00, the second from 12:00 to 12:30 (local time). Bob and Peter will explain how an identity wallet can cut costs, reduce risk and fraud, and optimise the customer journey, while also opening the way for the development of new (data) services.

Sneak preview of the redesigned IRMA app

Has the workshop got you interested? Want to learn more? Feel free to drop by our information stand in the refreshments area. Our people will be pleased to answer your questions. They can also give you a sneak preview of the comprehensively redesigned IRMA app, which is scheduled for its launch under a new name on 4 April.

More information and registration

For details of the programme and to register, visit the Euroforum website.