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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Mark Frequin joins SIDN's Supervisory Board

  • Wednesday 17 June 2015

SIDN's Supervisory Board (SB) has been further strengthened by the appointment of Mark Frequin, Director General of Housing and Construction at the Ministry of the Interior and Kingdom Relations, with effect from 1 April. Including Mr Frequin, the SB now has six members. The intention is that there should be seven SB members. The expectation is that the final vacancy will be filled in June 2015.

Mark Frequin, member of SIDN's Supervisory Board

Career civil servant

Mark Frequin (59) entered the civil service in 1988, after previously working in education and for the Province of South Holland. He held a number of directorial posts at the Ministry of Education, Culture and Science before becoming Deputy Secretary-General at the Ministry of Security & Justice, Director General of Telecommunications and Post at the Ministry of Ministry of Transport, Public Works and Water Management, Director General of Energy & Telecoms at the Ministry of Economic Affairs and Director General of Housing, Neighbourhoods and Integration at the Ministry of Housing, Spatial Planning and Environmental Management. Since 2010, Mr Frequin has been Director General at the Ministry of the Interior and Kingdom Relations.

Other activities

In addition to working at the ministry, Mr Frequin is Chair of the Association of Senior Civil Servants, debate leader for Reuring!Café’s and author of the books Met ministers op de tandem (Riding tandem with ministers) and Ja Minister – Nee Minister (Yes Minister – No Minister).

Mark Frequin studied Social/Economic Geography/Town Planning at the University of Groningen.