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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Lokke Moerel and Gerben van Leeuwen join SIDN's Supervisory Board

Willem van Waveren and Peter van Schelven step down

  • Thursday 21 January 2021

Our Supervisory Board is gaining two new members. Lokke Moerel was appointed at the meeting in December 2020, and Gerben van Leeuwen has agreed to join in April 2021. The pair will replace Peter van Schelven and Willem van Waveren, who are approaching the end of the maximum tenure permitted under our constitution.

Lokke Moerel

Portrait of Lokke Moerel
Lokke Moerel, member of SIDN's Supervisory Board

Lokke Moerel is Professor of Global ICT Law at Tilburg University and Senior Counsel at Morrison & Foerster, a Brussels-based law firm specialising in technology-related law. As well as holding various supervisory posts, Lokke is a member of the Dutch Cyber Security Council (the body that advises the Dutch government on cybersecurity), and cyber-expert attached to the European Commission's Horizon 2020 Innovation Programme and the Corporate Governance Code Monitoring Committee.

Gerben van Leeuwen

Portrait of Gerben van Leeuwen
Gerben van Leeuwen, member of SIDN's Supervisory Board

Like Willem van Waveren, whom he replaces, Gerben was proposed by the Registrars' Association. He is a successful entrepreneur with an excellent understanding of the hosting industry and the registrar community. Gerben's CV includes a period as owner and director of Argeweb, Amsio and SaasNow prior to their sale. Argeweb remains one of the biggest .nl registrars. For several years, Gerben was also a member of the DINL board. He currently owns and runs X-Corp BV, a company that he co-founded. Gerben will be formally appointed at the Supervisory Board meeting in April 2021.