Chose your color

Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Legal Help Desk for registrars now open

  • Tuesday 27 February 2018

We've teamed up with the Registrars' Association (RA) to set up a Legal Help Desk for RA-affiliated registrars, open from 26 February. So the 1350-plus .nl registrars can now get swift, free answers to questions about privacy, terms and conditions and other issues involving ICT and the law. The Help Desk is an independent service facilitated by the legal consultancy ICTRecht.

Free for registrars

In the course of their work, .nl registrars often meet legal questions. How to word contracts, how to deal with notice-and-take-down requests and what rights and responsibilities go with .nl domain names and associated hosting services, for example. And getting professional advice on such matters can be costly. The RA and SIDN have therefore set up a Legal Help Desk, which operates independently and costs .nl registrars nothing to use. Full details of the services available from the Help Desk are available from the non-public area of the RA website.

For RA members

The Help Desk has been set up to provide legal advice to RA-affiliated registrars. With this joint initiative, SIDN and the RA want to contribute to a resilient domain name sector, whose participants are challenged and encouraged to devise innovative solutions. It's now easy for .nl registrars to put their legal questions directly to ICTRecht by filling in a form on the RA Portal. The ICTRecht legal consultancy has been providing innovative assistance to the ICT industry since 2004, and partnering both SIDN and the RA for several years.

Read more about the Legal Help Desk