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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Is your business hack-proof?

  • Thursday 18 October 2018

SIDN wants the internet to be open and safe. So, during the current European Cyber Security Month, we're working with our Alert Online partners to get more people thinking about internet security. With the aim of raising awareness in the SME sector, we're looking for enterprises who'll let Hackman put their security to the test.

What's involved?

Hackman.nl

Do you reckon you've got a good grip on your internet security? Rickey Gevers, alias Hackman, is ready and waiting to put your set-up to the test. We're looking for enterprises that are willing to have their website and e-mail security probed. As a volunteer, you'll get free advice about the strengths and weaknesses of your systems.

What will we do with the results?

We're going to make a video about what Hackman finds. The video will be used to spotlight the issues for other SMEs and to point them towards solutions. It'll be a respectful, professional production, and you'll be consulted about what we feature. Nothing will be published until you've been able to address any issues that Hackman finds.

Who are we looking for?

We're after SMEs that do business on the internet under their own domain names. As a volunteer, you'll need to spend a couple of hours with Hackman and the video crew at the end of October. Afterwards, we'll give you practical advice on making your website and e-mail (even) more secure.

Interested?

Volunteer at www.hackman.nl/hackproof.