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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

IRMA wins ISOC.nl Internet Innovation Award 2019

  • Friday 18 January 2019

ISOC.nl's Internet Innovation Award for 2019 has been won by the IRMA identity platform. IRMA -- an acronym for 'I Reveal My Attributes' -- protects your privacy by disclosing only as much info about you as strictly necessary. The platform is an initiative from the Privacy by Design Foundation, our strategic partner since December 2018. Under the partnership arrangement, we're responsible for IRMA's technical infrastructure and market development.

Highly respected jury

Why would you share more data than you need to?
Sjoerd van Gellecum (SIDN) and prof. dr. Bart Jacobs (Privacy by Design)

ISOC's annual Innovation Award is presented at the society's New Year meeting. A five-strong jury selects the winner from a number of nominations. This year's jury members were: 

  • Dorien Zandbergen (University of Amsterdam)

  • Eppo van Nispen tot Sevenaer (CEO of Beeld & Geluid)

  • Frank Kresin (Director of Design Lab UTwente)

  • Joost Sneller (member of the Dutch parliament)

  • Roxane van Iperen (Vice-chair of SIDN Fund's Advisory Panel)

IRMA stands out

Each nominated project was assessed on five criteria: innovation, impact, potential, readiness and licence. The jury chose IRMA because of its decentralised set-up and obvious contribution to improved internet use. It was also seen as a well-developed, market-ready proposition. The project's clear and creative name was a hit as well.

Jury member Eppo van Nispen tot Sevenaer explains the jury's thinking

SIDN involved with five nominations

SIDN also has links to several of the other initiatives recognised by ISOC. For example, the OpenINTEL project, which received the runner's up award, is run by a consortium consisting of the University of Twente, SURFnet, NLnet Labs and SIDN labs. And the nominees included SIDN Labs' own SPIN project, plus two SIDN Fund-supported projects: Make Media Great Again and My Data Done Right. It's good to know that the work we do to make the internet in the Netherlands more secure, trustworthy and user-friendly is appreciated by the internet community.

Want to know more?