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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

IRMA powered by SIDN wins MyData Operator 2022 Award

Personal data autonomy set to become the norm

  • Thursday 17 March 2022

We're proud to announce that IRMA powered by SIDN has won the MyData Operator Award 2022. MyData Global's annual awards recognise businesses and other organisations that have helped to give digital service users more control of their personal data. Receipt of this international award underlines IRMA's commitment to ethical, people-focused principles.

IRMA is straightforward, privacy-friendly and secure

Image that reads IRMA is now a MyData Operator

Internet users are constantly being asked to provide privacy-sensitive information, and they often give more detail than really necessary. That needs to change. And it can change. We believe that the development of convenient, privacy-friendly and secure online identification solutions such as IRMA has an important role to play in extending privacy and identity protection and optimising use of the internet. "IRMA is a unique, privacy-friendly ID platform supported by a wide community of public and private-sector players," says SIDN CEO Roelof Meijer. "It's a general-purpose, open-source solution that anyone can use. As such, it can serve as the basis for the development of services that put user security and privacy centre-stage. We are therefore thrilled by this international recognition."

Personal data autonomy set to become the norm

The MyData Operator Awards recognise initiatives that combine the best of two worlds by promoting not only privacy and personal data security, but also user convenience. "We believe that empowering people to make their own choices about their data will soon become the norm for digital services," says Teemu Ropponen, General Manager at MyData Global. "Innovative digital services often make use of personal data. Today, we're celebrating the fact that, all around the world, leading organisations are creating tools that put people first, giving them more insight into and control over their data."

Growing demand for an ethical, people-focused approach to personal data

Thirty-three service providers from fifteen different countries received MyData Operator Awards this year. A total of forty-one businesses and other organisations have now been recognised. Together, they represent examples of best practice to inspire users, governments, investors and other stakeholders. The MyData Operator Award scheme was established in 2020 by the internationally renowned non-profit organisation MyData Global. Its creation reflects the growing demand for a more ethical, people-focused approach to personal data, as embodied by the IRMA platform developed by Stichting Privacy by Design and SIDN.