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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

IRMA added to Connectis Identity Broker

Connectis offers clients access to IRMA via SIDN IRMAconnect

  • Tuesday 27 October 2020

Connectis, one of the Netherlands' leading providers of secure login solutions, has added IRMA support to its Identity Broker. Online service providers that use the Identity Broker can now give their customers the option of using IRMA to log in. Connectis is the first identity brokerage to offer IRMA support. Integration of IRMA into the Connectis Identity Broker represents an important milestone in the continuing rollout of the privacy-friendly IRMA ID system.

What is IRMA?

IRMA, short for I Reveal My Attributes, is a privacy-enabled identification and authentication app. As the app's name suggests, the user stores their personal information privately on their phone and reveals only as much as strictly necessary to identify themselves or authenticate a transaction. That might involve showing that they are over eighteen, for example, without having to tell a service provider anything else, such as their name, date of birth or Public Service Number.

Confidence in IRMA

Connectis was an SIDN subsidiary until acquired by Signicat, a lead player on Europe's online authentication and digital signature market, early this year. Connectis's Director of Customer Engagement, Simone Korver, explains, "We have great confidence in the privacy-friendly IRMA technology. It's something that our clients want and that we're pleased to deliver. The fact that SIDN is one of the driving forces behind IRMA certainly helps. SIDN is uniquely placed to make a vital contribution to IRMA's stability, security and continuity."

Important step

SIDN's CEO Roelof Meijer adds, "We're very pleased to see Connectis, and thus parent company Signicat, demonstrating such confidence in IRMA and in our IRMAconnect solution. It's great that they're making it easy for online service providers to let their customers use IRMA to log in. The move is an important step towards the widespread acceptance of IRMA as an authentication medium. IRMA is one of the few truly privacy-friendly ID solutions, and we're committed to making IRMA the authentication medium in the Netherlands. Firms that provide identity brokerage services, such as Connectis, have an important role to play in that regard, because millions of people use their platforms to access the services of health insurers, government agencies and others. We hope that other identity brokerages will now follow Connectis's lead and connect to the IRMA network."

SIDN and IRMA

IRMA was developed by Privacy by Design. Since 2019, SIDN and Privacy by Design have been working together to promote the adoption of IRMA. As part of that initiative, SIDN has developed IRMAconnect to enable online service providers to interface with the IRMA platform and offer their customers easy, smart and secure access.