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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Internet time articles on NEMO Kennislink

Project gets expert input from SIDN Labs and financial support from SIDN Fund

An analog clock in a digital environment.
  • Monday 18 December 2023

Computer clocks have to be synchronised every so often. Without synchronisation, all sorts of things can go amiss: backups can fail, traffic lights can change at the wrong time, payment systems can freeze, and power grids can go down. Smartphones, laptops, ATMs and large industrial computers that need to synchronise processes running on multiple computer systems therefore get time checks from 'time servers': computers on the internet that say what the time is when asked. A set of 3 articles (in Dutch) about internet time has recently been published on NEMO Kennislink. Written with expert input from SIDN Labs, the articles explain what internet time is, why ultra-accurate internet time is so important, and what could happen if hackers were to interfere with the system.

We Are The Web

The new articles form part of NEMO Kennislink's We Are The Web theme, which introduces readers to the wonders of the internet. We Are The Web uses accessible language to explain the role of the internet in modern society. NEMO Kennislink produces material for the theme in collaboration with SIDN Fund and COMMIT/. For background information, see our earlier interview with Robert Visscher, Senior Editor at NEMO Kennislink.