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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Hello Registry unveiled as new name for the CIRA-SIDN partnership

Registry platform invites TLD community to come and say 'hello'

At ICANN 81 in Istanbul, we took an important step forward in our partnership with Canadian registry CIRA by announcing the new name for the registry platform we're developing together: Hello Registry.

CIRA and SIDN share a commitment to strengthening the domain name community and driving quality within the industry. At ICANN 78 in Hamburg, we accordingly announced that we were joining forces to take forward development of the system then known as the CIRA Registry Platform.

Hello

We've chosen to call the platform Hello Registry because the name reflects our goals. We want to create a network of like-minded top-level registries that are dedicated to innovation and operate on the basis of shared core values. We also want to build a collaborative community. And, of course, every community starts with a 'hello'.

A stronger community

By working together, we can share the cost of developing the new registry platform, so that it's cheaper for each of the registries involved. Collaboration also enables us to amplify the positive influence that SIDN and CIRA already have within the domain name world. Our aim is to offer a modern, flexible registry platform that's continuously refined in line with feedback from all its users. In that way, we intend to enhance users' innovative capabilities, making the ccTLD community stronger than ever.

Article by:

Marnie van Duijnhoven, communication manager and spokesman

Marnie van Duijnhoven

Communication Manager / Spokesman

This supports sustainability goal(s):

  • 17. Partnerships for the goals
Read more about the Sustainable Development Goals.

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