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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Grub e-Verify uses Yivi for secure and efficient KYC process

Digitally verify your identity with your accountant

  • Friday 15 September 2023

The integration of Yivi into the compliance software Grub allows customers of financial services companies to digitally prove who they say they are. This applies to both private individuals and companies. The big advantage of this is that service providers using Grub e-Verify no longer have to request a so-called 'copy of ID proof' from their customers. This saves hassle, time and, above all, it is much more secure.

Yivi integrated in Grub e-Verification ComplianceWise

Christiaan Dappers, CEO of Grub (ComplianceWise's product):

Financial service providers must comply with the Prevention of Money Laundering and Terrorist Financing Act. This law should prevent criminals from laundering money earned from crime through their accounts. For this, financial service providers must therefore conduct customer due diligence. At the same time, the AVG prescribes that only necessary data should be requested and recorded. These 2 issues seem difficult to reconcile, but by using Yivi in our compliance software, Grub ensures that both regulations can be easily met.

Read the full article on yivi.app