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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Government answers further parliamentary questions about SIDN's migration plans

Minister and State Secretary see no reason to reconsider government stance

Blue chairs in the Dutch House of Representatives in The Hague
  • Friday 14 March 2025

In the Dutch parliament, further questions were recently asked about the partial migration of the .nl infrastructure to AWS. The response from the State Secretary for Digitisation and Kingdom Relations, Zsolt Szabó, has now been published. On Thursday 13 March, there was a plenary debate in the lower chamber about the migration of government ICT to other countries. The written statement 'Decision regarding SIDN's migration of the .nl domain registration system to AWS' was also considered during the debate.

Confirmation of earlier agreements

During the debate, the Minister of Economic Affairs, Dirk Beljaarts, answered questions about the planned partial migration of SIDN's domain registration system to Amazon Web Services (AWS). In his response, Mr Beljaarts repeated that SIDN is an independent foundation, with which arrangements have been made with a view to safeguarding the continuity, security, stability and autonomy of the .nl domain in the context of any future use of the public cloud. The relevant arrangements have previously been formalised in an addendum to the covenant between the Ministry and SIDN. The minister continues to liaise with SIDN regarding the progress of the migration.

Motion

Following the debate, a motion was submitted by the GreenLeft-Labour alliance, supported by the Party for Freedom (PVV) and the People's Party for Freedom and Democracy (VVD), calling on the government to "begin talks with SIDN and Dutch cloud service providers with a view to enabling the small part of the DNS chain that is due to be transferred to Amazon to return to the Netherlands, and to inform parliament of the outcome before the summer recess."

Vote on 18 March

The lower chamber of parliament will vote on the motion on Tuesday 18 March. If the motion is passed, SIDN will enter into discussions with the ministry and the sector, as we did previously. In the meantime, we will monitor geopolitical developments closely, and will remain in dialogue with the government, our stakeholders and peers about the situation.

Previous news items about the migration plans: