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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

First edition of SIDN Connect is a big success

  • Monday 18 December 2017

On Thursday 30 November, the first edition of SIDN Connect was held at the KNVB Campus in Zeist. It was a real pleasure to welcome so many longstanding and new business associates, and great to get everyone together at this beautiful forest venue. A relaxed atmosphere combined with inspiring sessions and captivating speakers made for a thoroughly enjoyable day. Time and again, people said, "I don't know which session to choose. Really I'd like to go to them all." Which is just about the biggest compliment an event host could wish for.

Dutch-language magazine now out

A team of copywriters, photographers and artists was on hand to record impressions of SIDN Connect. The material has now been brought together in a sumptuous Dutch-language highlights magazine. From the hacker's story to practical advice on preparing for the GDPR and the best ideas from the SIDN Gearbox. Everyone who attended SIDN Connect will receive a copy of the magazine by post. And anyone who's curious to see what they missed can now download a digital copy. It gives a real flavour of the occasion. Some of the presentations are available on line as well. Unfortunately, a few presentations made at the event can't be shared for copyright reasons. All the available presentations are in Dutch.

After the success of the inaugural event, a date's already been fixed for SIDN Connect 2018: Thursday 29 November. It would be great to see you there. And, don't forget: we have interpreters for guests who don't speak Dutch.

Watch the available Dutch presentation

Full house during SIDN Connect