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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Dutch police extend contract for .politie domain

"Managing and maintaining a top-level domain is a complex undertaking. In SIDN, we've got an excellent partner to handle the job."

  • Wednesday 19 February 2020

Since 2012, we've been the registry service provider for .politie, the Dutch police force's top-level domain. We're pleased to report that our contract with the force was recently extended for four years. The police are very happy with our services and value our expertise in domain management.

SIDN continues as registry service provider for .amsterdam SIDN enables RDAP for .amsterdam and .politie

Great expertise

"The .politie top-level domain is strategically important to the police," said Sanne Laarhoven, the force's Delivery Manager for the Cloud, Big Data & Internet product line. "Managing and maintaining a top-level domain is a complex undertaking, especially for an organisation whose core business is unrelated," she added. "In SIDN, we've got an excellent partner, with whom we enjoy productive and friendly working relations. Their services are good and we've benefited from their expertise in domain management and their knowledge of the domain name industry. They're up to speed with everything happening at ICANN, for example. That's a big plus from our viewpoint. It means that we can continue to focus on our primary role."

Internal use

It's now four years since .politie went live. The TLD is currently used mainly for building understanding of domain name management and delivering internal services, with only a small number of .politie domain names so far created. In due course, however, the force plans to employ the domain more widely.

Want to know more about having your own TLD?

Interested in getting your own top-level domain? For details of our registry services, see our website or contact our Product Manager Pim Pastoors by calling +31 657 045 407 or mailing pim.pastoors@sidn.nl.