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Frequently visited

Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Webinar on the Development Roadmap 2021 - 2022

What improvements can you expect in our services?

  • Monday 27 September 2021

We'd like to invite you to an upcoming Dutch-language webinar on our Development Roadmap. It'll be 4pm to 5pm (Dutch time) on Tuesday 26 October. During the webinar, we'll be setting out our plans for .nl, the Domain Name Surveillance Service and IRMA. Register directly or read more about it in this post.

What it's all about

During the webinar, we'll take a look at the new functionalities, upgrades and changes we plan to roll out in the year ahead. Previous editions of the webinar have attracted an audience of about fifty of our clients' specialists. Participants have given the events an average mark of eight out of ten, and encouraged us to continue putting them on. Topics to be covered include:

  • Development of the Registrar Scorecard

  • Developments in the field of logins and user management

  • Migration from WHOIS to RDAP

  • New version of .nl Control (registry lock)

  • New Domain Name Surveillance Service functionality

  • Developments with IRMA

Speakers

Our plans will be described by the following people:

  • Pim Pastoors, Product Manager for DBS, WHOIS/RDAP, etc

  • Martijn Sanders, Product Manager for IRMA

  • Chris Faber, Product Manager for .nl applications

Our Marketing Manager Michiel Henneke will chair the webinar. By the end of the webinar, you'll be up to speed on upcoming developments and our thinking on the relevant issues. The format includes an opportunity to put questions to the SIDN people with responsibility for the various points. The webinar will be in Dutch. If you’re not a Dutch-speaker, you can ask to receive an English-language summary afterwards. Simply mail marketing@sidn.nl.

Register for the webinar.

Feel free to get in touch if you've got a question

You can reach us on working days between 8.30am and 5pm (Dutch time) by calling +31 26 352 5555 or mailing support@sidn.nl.