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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Domain Name Day

  • Friday 27 May 2016

On 2 June, the Registrars' Association (RA) is organising Domain Name Day: an annual event at which .nl registrars and others active in the industry meet to talk about domain names, internet-related developments, technology, security and other topical issues. Once again, there are a number of engaging speakers on the programme, with proceedings chaired by Ronnie Overgoor. For details – including the programme, the venue and how to get involved – visit the RA website.

VvR

RegiStar Awards – get your nominations in now!

The RA's second annual RegiStar Award ceremony takes place on 2 June. RegiStar Awards are made to people and organisations that have made important contributions to the .nl domain. There are three award categories: NL Registrar, NL Reseller and NL Supporter.

Now's the time to make your nominations! Just fill in this on-line form, nominating one person or organisation in each category and briefly saying why you believe they deserve recognition. Next week, the RA will be in touch inviting you to vote on the list of nom