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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

cPanel version 84 with PowerDNS and DNSSEC

  • Thursday 14 November 2019

With the launch of cPanel version 84, PowerDNS with DNSSEC enabled has become an integral feature of the cPanel/WHM control environment. So cPanel/WHM now installs the PowerDNS Authoritative Server by default and the user interface now includes DNSSEC functionality.

Under DNS Cluster, administrators can switch the server software from the BIND default to PowerDNS. In that case, the domain information is loaded from the BIND zone files and DNSSEC-specific metadata is saved in the (embedded) SQLite database (in the Authoritative Server's 'hybrid BIND mode'). Signing of the relevant domains and associated key material can then be managed using cPanel's Zone Editor.

Scalability

According to the documentation, the DNSSEC clustering is scalable to ten thousand signed domains. The developers advise users with more domains not to enable DNSSEC. However, we don't agree with that advice. We believe it's better for administrators with large portfolios to look for an alternative solution. Detailed guidance on setting up the PowerDNS Authoritative Server and all DNSSEC facilities and configurations is given in this article.